I paid but can't download my files

Wait for confirmation — if the success page shows Confirming your payment, keep the page open. It usually takes a few seconds.

Check the email used at checkout for a receipt with a link to your order.

Sign in with the same account you used at checkout, then open the producer's Purchases page.

If the download button shows Preparing… or Download file is not available yet, wait a moment and try again.

If nothing works within 10 minutes, contact support@usefelar.com with your payment reference, the beat title, and the email used at checkout.