Payout statuses explained
Requested, approved, processing, paid, and failed.
Requested — you submitted a payout request. You can cancel at this stage.
Approved / Processing — FELAR is sending the transfer to your bank or mobile money account.
Paid — funds have been sent successfully.
Rejected — the request was declined. Check in-app notifications for details.
Failed — the transfer did not complete. Update your payout details and contact support if needed.
Cancelled — you cancelled the request before it was processed.
Still need help? Contact support or browse more in Payouts.